01
Tap
Customers tap a Nod NFC point or scan the QR code.
Customer experience, made useful
Better experiences.
Stronger reputations.
Capture genuine customer feedback, turn great experiences into public advocacy and spot problems before they damage your reputation.
No app for customers. Set up in minutes.
More feedback
Happier customers
A stronger reputation
01
Capture
02
Understand
Turn feedback into insight.
03
Protect
Spot reputation problems earlier.
04
Grow
From moment to meaning
How Nod works
From a tap at the table to insight you can actually use.
02
Tell
They share their experience in around 20 seconds. No app required.
03
Understand
Nod turns feedback into themes, trends and things that need attention.
04
Grow
Use what you learn to improve experiences and strengthen your reputation.
Designed to turn every experience into something useful.
01
One tap, no app
A tap or scan at the table, till or door opens your branded feedback experience instantly.
02
Grow your public reviews
Make it effortless for customers to share great experiences on the platforms that matter to your business.
03
Hear concerns earlier
Give customers a direct way to tell you when something went wrong, giving you the opportunity to put things right.
04
Clear next steps
Nod groups feedback into themes and trends so you can see what to fix across every location.
Customer intelligence
Know what’s really happening.
Nod insight
“Customers consistently praise the food and staff, but comments about drink waiting times have increased on Friday and Saturday evenings.”
Stay ahead
Your reputation is worth protecting.
Great reputations take years to build. Nod helps you hear genuine concerns earlier, respond professionally and stay ahead of reputation issues.
Hear it earlier
Give customers a direct route to tell the business when something has gone wrong.
Respond with confidence
Help businesses respond professionally and constructively to difficult feedback and reviews.
Protect your reputation
Provide tools to document and manage suspicious reviews, malicious activity and reputation incidents.
Physical to digital
Put Nod where the experience happens.
From table stands and coasters to cards, stickers and receipts, every Nod touchpoint creates a simple route from the real world to useful feedback.
TableTillReceptionHotel roomReceiptPackagingWindowCounter
How did we do?
Your view matters.
Give us the nod
Tap or scan. No app needed.
Ready when you are
Give us the nod.
Start understanding your customers from your very next shift.